Emotional intelligence (EQ or EI) is one of the strongest indicators of a successful business. Why? EQ doesn’t only consist of the ability to identify and manage your own emotions, but it also the emotion of others.  This study by Johnson & Johnson shows that the highest performers in the workforce were also those that displayed a higher emotional intelligence. According to Talent Smart, 90% of high performers in the work place possess a high EQ while 80% of low performers have low EQ. Simply put, your Emotional Intelligence matters. Here are five ways to develop your emotional intelligence

1. Manage your negative emotions 

When you’re able to manage and reduce your negative emotions, you’re less likely to get overwhelmed. Easier said than done, right? Try this: If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in various ways. Try to look at things objectively so you don’t get worked up as easily. Practice mindfulness at work, and notice how your perspective changes.  

2. Be mindful of your vocabulary

Focus on becoming a stronger communicator in the workplace. Emotionally intelligent people tend to use more specific words that can help communicate deficiencies. Had a bad meeting with your boss? What made it so bad? What can you do to fix it? When you can pinpoint what’s going on, you have a higher chance of addressing the problem, instead of just letting it fester.  

3. Practice empathy

Paying attention to verbal and non-verbal cues can give you valuable insight into the feelings of those around you. Practice focusing on others and walking in their shoes, even if it’s just for a moment. Tuning into other people’s emotions can help remind you that everyone is dealing with their own issues.  

4. Know your stressors 

Pay attention to what stresses you out. If you know that checking your work email before bed will send you into a tailspin, leave it until the next morning when you get to your office.  

5. Bounce back from adversity

 Everybody faces problems. It’s how you react to these problems that matter. You can either learn how to tackle each problem as it comes or have a complete meltdown. Believe it or not, positive thinking will get you far in life. To help you bounce back from adversity, practice optimism instead of complaining. Ask yourself constructive questions to see what you can take away from all that you’re going through. Every person, challenge, or situation faced serves as a learning opportunity to test your EQ. It takes practice, but you can start reaping its benefits immediately. Having a high level of emotional intelligence will help you improve your relationships at work and in life. Who wouldn’t want that?